Next-Generation OSS & BSS Market Size, Share, Growth, and Industry Analysis, By Types (Revenue Management, Service Fulfilment, Service Assurance, Customer Management, Network Management System), By Applications (Cable & Satellite, Fixed & Wireless, Mobile, MVNO/MVNE), and Regional Insights and Forecast to 2034

Next-Generation OSS & BSS Market Size

The Global Next-Generation OSS & BSS Market size stood at USD 45.5 billion in 2024 and is projected to grow consistently, reaching USD 49.29 billion in 2025, USD 53.4 billion in 2026, and a remarkable USD 101.27 billion by 2034. This strong upward trajectory represents a CAGR of 8.33% during the forecast period from 2025 to 2034. The growth is driven by more than 58% of telecom operators upgrading their OSS/BSS infrastructure, over 46% integrating AI-powered automation, and approximately 39% focusing on edge computing and network slicing capabilities. Additionally, more than 42% are transitioning to cloud-native architectures, while 36% of enterprises are prioritizing next-gen platforms to enhance scalability, service innovation, and customer experience in an increasingly digital ecosystem.

In the U.S. Next-Generation OSS & BSS Market, adoption of automation and AI-driven operations has surged by 52%, while the use of cloud-native OSS/BSS platforms has grown by 44%. Demand for real-time network orchestration has increased by more than 38%, reflecting the rising complexity of 5G and IoT environments. Moreover, the integration of predictive analytics solutions has enhanced operational efficiency by 33%, and investments in edge orchestration have risen by 31% to support ultra-low-latency services. With over 40% of telecom operators modernizing legacy systems and 29% focusing on enterprise service monetization, the U.S. remains a global leader in shaping next-generation OSS/BSS solutions and advancing digital transformation across telecom networks.

Key Findings

• Market Size: The market is expected to rise from $45.5 Billion in 2024 to $49.29 Billion in 2025, reaching $101.27 Billion by 2034, showing a CAGR of 8.33%.
• Growth Drivers: 61% surge in 5G deployments, 54% rise in IoT platform integration, 48% growth in edge services, 43% enterprise 5G demand, 39% cloud-native adoption.
• Trends: 57% AI automation deployment, 49% use of ML for customer analytics, 45% network automation, 39% AI orchestration, 36% zero-touch operations adoption.
• Key Players: Ericsson, Huawei Technologies Co. Ltd., Oracle Corporation, Amdocs Inc., IBM Corporation.
• Regional Insights: North America holds 38% market share driven by AI and automation; Asia-Pacific follows with 26% from 5G and IoT growth; Europe secures 27% through network modernization; Latin America and Middle East & Africa share 9% with expanding telecom infrastructure.
• Challenges: 42% report integration complexity, 35% face interoperability issues, 33% data management concerns, 31% privacy compliance challenges, 29% API security risks.
• Industry Impact: 70% use OTA updates, 65% adopt 49.29X with 5G, 55% use AI analytics, 64% deploy predictive diagnostics, 60% integrate encryption layers.
• Recent Developments: 78% adopt API cloud platforms, 72% boost IoT ecosystems, 40% 5G infra led by China, 65% units integrate dynamic monetization, 77% embedded OSS/BSS platforms deployed.

The Global Next-Generation OSS & BSS Market is rapidly transforming as telecom operators embrace automation, cloud-native platforms, and AI to manage complex networks. With over 61% of providers upgrading infrastructure and 46% deploying predictive analytics, the sector is shifting towards intelligent, agile operations. The expansion of 5G and IoT ecosystems is fueling demand for real-time orchestration and service assurance, while more than 42% of enterprises invest in scalable platforms for future-ready networks. Strategic partnerships, innovative monetization models, and integrated automation solutions are positioning this market as a key enabler of the next wave of telecom transformation worldwide.

Next-Generation OSS & BSS Market Trends

The Next-Generation OSS & BSS Market is undergoing significant transformation driven by rapid advancements in 5G networks, cloud-native platforms, automation, and AI-powered analytics. More than 63% of telecom operators worldwide are actively upgrading their OSS and BSS infrastructure to support the growing complexity of next-generation networks and digital services. The shift toward cloud-native deployment models has accelerated, with over 58% of service providers adopting microservices-based OSS/BSS architectures to improve scalability, flexibility, and deployment speed. Around 46% of operators are integrating AI and machine learning for predictive network maintenance and customer experience optimization, reducing operational costs by more than 32%. Automation continues to reshape network operations, with approximately 49% of processes now being automated, enabling faster service delivery and real-time fault management. Furthermore, 5G-related OSS/BSS investments have surged by over 51%, as telecom companies aim to support new revenue streams from IoT, edge computing, and enterprise services. Customer-centric business models are also evolving, with more than 44% of service providers deploying real-time billing and policy management systems to enhance personalization and retention. Additionally, partnerships between telecom operators and software vendors have increased by 38%, driving innovation in orchestration, monetization, and network slicing solutions. These trends underscore a major shift toward intelligent, automated, and future-ready OSS/BSS platforms designed to meet the demands of next-generation digital ecosystems.

Next-Generation OSS & BSS Market Dynamics

OPPORTUNITY

Expansion of 5G and IoT Ecosystems

The growing deployment of 5G networks and IoT infrastructure is creating substantial opportunities in the Next-Generation OSS & BSS Market. Over 61% of telecom operators are investing in advanced OSS/BSS solutions to manage the complexity of 5G networks, while nearly 54% are integrating IoT-enabled platforms to support massive device connectivity. Approximately 48% of new opportunities are emerging from edge computing services that demand agile orchestration and real-time network visibility. Moreover, around 43% of operators are targeting enterprise 5G solutions, creating new revenue streams in sectors such as manufacturing, healthcare, and logistics, further driving OSS/BSS adoption.

DRIVERS

Rising Demand for Automation and AI-Driven Operations

The increasing need for network automation and AI-powered analytics is a major driver of the Next-Generation OSS & BSS Market. More than 57% of telecom providers are deploying AI to automate service provisioning and predictive maintenance, while around 49% are using machine learning to enhance customer experience and reduce operational costs. Automation now accounts for over 45% of network management tasks, significantly improving service reliability and reducing downtime. Additionally, 39% of operators are integrating AI-powered orchestration tools to enable zero-touch network operations, accelerating time-to-market for new services and improving scalability across digital ecosystems.

Market Restraints

"High Integration Complexity and Legacy System Dependencies"

The Next-Generation OSS & BSS Market faces restraints due to complex integration requirements with existing network infrastructure and legacy systems. Over 42% of telecom operators report difficulties in transitioning from traditional OSS/BSS platforms, leading to project delays and increased costs. Approximately 35% struggle with interoperability issues when deploying new solutions alongside older network elements, while 31% face extended deployment timelines due to customization requirements. Moreover, 28% of enterprises cite skill shortages in advanced OSS/BSS implementation, further slowing modernization efforts and hindering the pace of digital transformation across telecom operations.

Market Challenges

"Rising Cybersecurity Risks and Data Management Complexity"

As OSS and BSS platforms become more connected and cloud-native, cybersecurity and data management emerge as key challenges. Around 44% of operators express concerns over increased cyber threats targeting critical network management systems, while 39% face difficulties in managing massive volumes of real-time data generated by 5G and IoT devices. Nearly 33% highlight challenges in maintaining data privacy and compliance across multi-cloud environments, and 29% struggle with securing APIs and orchestration layers. These challenges underscore the need for enhanced security architectures and data governance frameworks to ensure reliable and resilient OSS/BSS deployments.

Segmentation Analysis

The Next-Generation OSS & BSS Market is segmented by type and application, each playing a crucial role in shaping the future of digital transformation in telecom networks. As global telecom operators modernize infrastructure to support 5G, IoT, and cloud-native services, the demand for advanced OSS/BSS platforms is accelerating across all segments. Cable & Satellite systems are evolving to handle complex content distribution and real-time service delivery, while Fixed & Wireless solutions are becoming central to high-speed broadband and converged network management. The Mobile segment remains dominant, fueled by rapid 5G rollouts and rising mobile data consumption, whereas MVNO/MVNE platforms are growing steadily, enabling agile service provisioning and flexible business models for virtual network operators. Between 2025 and 2034, the global market is projected to expand from USD 49.29 billion to USD 101.27 billion, driven by automation, cloud migration, and AI integration. These advancements are reshaping operational efficiency, enhancing service monetization, and enabling next-generation digital services across global telecom networks.

By Type

Cable & Satellite: Cable & Satellite OSS & BSS solutions are designed to optimize video delivery, content distribution, and broadband service management. With rising demand for high-quality streaming and multi-device content access, this segment is gaining significant traction. Enhanced automation and analytics capabilities are improving customer experience and reducing operational overhead, contributing to long-term growth.

From 2025 to 2034, the Cable & Satellite segment is projected to grow from USD 4.93 billion to USD 9.12 billion, holding around 9% of the market with a CAGR of 8.33%.

Major Dominant Countries in the Cable & Satellite Segment

• United States: Market size USD 2.36 billion, share 48%, CAGR 8.4%, driven by demand for content delivery networks and high-definition streaming services.
• Germany: Market size USD 1.08 billion, share 22%, CAGR 8.2%, supported by expanding broadband and cable infrastructure.
• Japan: Market size USD 0.82 billion, share 17%, CAGR 8.3%, fueled by advanced satellite broadcasting and next-gen media services.

Fixed & Wireless: Fixed & Wireless OSS/BSS platforms support converged network operations, enabling seamless broadband, fiber, and wireless service delivery. This segment is experiencing rising demand from enterprises and consumers alike, driven by rapid fiber deployments, 5G fixed wireless access, and increasing data traffic management needs across networks.

From 2025 to 2034, the Fixed & Wireless segment is expected to grow from USD 9.85 billion to USD 20.76 billion, accounting for around 20% of the total market with a CAGR of 8.33%.

Major Dominant Countries in the Fixed & Wireless Segment

• United States: Market size USD 4.34 billion, share 44%, CAGR 8.4%, driven by large-scale fiber rollouts and 5G fixed wireless deployment.
• China: Market size USD 3.33 billion, share 34%, CAGR 8.3%, supported by state-backed infrastructure expansion and broadband penetration.
• United Kingdom: Market size USD 1.58 billion, share 16%, CAGR 8.2%, boosted by nationwide fiber initiatives and next-gen network investments.

Mobile: The Mobile segment leads the Next-Generation OSS & BSS Market, driven by exponential growth in mobile data traffic, 5G rollout, and subscriber base expansion. Enhanced policy control, billing, and real-time analytics capabilities are enabling operators to deliver personalized services and monetize new use cases such as IoT and network slicing.

Between 2025 and 2034, the Mobile segment is projected to grow from USD 29.57 billion to USD 61.77 billion, capturing around 61% of the total market with a CAGR of 8.33%.

Major Dominant Countries in the Mobile Segment

• China: Market size USD 18.13 billion, share 61%, CAGR 8.4%, driven by massive 5G subscriber growth and mobile ecosystem expansion.
• United States: Market size USD 6.96 billion, share 23%, CAGR 8.3%, fueled by growing mobile data traffic and advanced billing solutions.
• India: Market size USD 2.77 billion, share 9%, CAGR 8.5%, supported by rapid mobile network expansion and digital service adoption.

MVNO/MVNE: MVNO/MVNE platforms are emerging as critical enablers of flexible service delivery models, allowing virtual network operators to rapidly launch services without heavy infrastructure investments. The segment is benefiting from the rise of niche telecom services, IoT connectivity, and enterprise mobility solutions.

From 2025 to 2034, the MVNO/MVNE segment is expected to expand from USD 4.93 billion to USD 9.62 billion, representing around 10% of the market with a CAGR of 8.33%.

Major Dominant Countries in the MVNO/MVNE Segment

• United States: Market size USD 2.17 billion, share 44%, CAGR 8.4%, driven by expanding virtual operator ecosystem and flexible service models.
• Germany: Market size USD 1.18 billion, share 24%, CAGR 8.3%, supported by increasing enterprise-focused MVNO services.
• South Korea: Market size USD 0.86 billion, share 17%, CAGR 8.2%, fueled by rapid adoption of IoT and machine-to-machine connectivity solutions.

By Application

Revenue Management: Revenue Management is a critical application area in the Next-Generation OSS & BSS Market, enabling telecom operators to optimize pricing, billing, and revenue streams. As telecom services diversify, advanced revenue management platforms are becoming essential for supporting complex service bundles, dynamic pricing models, and real-time billing. More than 43% of operators are adopting AI-driven revenue management tools, while 38% have integrated real-time charging systems to improve billing accuracy and customer satisfaction.

From 2025 to 2034, the Revenue Management segment is expected to grow from USD 12.32 billion to USD 24.30 billion, capturing around 24% of the total market share.

Major Dominant Countries in the Revenue Management Segment

• United States: Market size USD 7.05 billion, share 29%, CAGR 8.4%, driven by strong demand for advanced billing and pricing systems.
• China: Market size USD 4.61 billion, share 19%, CAGR 8.3%, supported by rising digital service monetization and subscriber base expansion.
• Germany: Market size USD 2.92 billion, share 12%, CAGR 8.2%, fueled by increasing adoption of convergent billing platforms and 5G services.

Service Fulfilment: Service Fulfilment solutions streamline the delivery of telecom services, from order management to provisioning, ensuring rapid deployment and customer satisfaction. With the growing complexity of 5G and IoT services, more than 48% of telecom operators rely on automated fulfilment platforms. These systems enhance operational efficiency, reduce deployment times by 31%, and support end-to-end orchestration across network layers.

Between 2025 and 2034, the Service Fulfilment segment is projected to grow from USD 9.36 billion to USD 19.74 billion, representing about 19% of the total market.

Major Dominant Countries in the Service Fulfilment Segment

• China: Market size USD 4.14 billion, share 21%, CAGR 8.4%, driven by large-scale 5G rollouts and massive IoT deployments.
• United States: Market size USD 3.84 billion, share 19%, CAGR 8.3%, supported by automation initiatives and next-gen network services.
• India: Market size USD 2.17 billion, share 11%, CAGR 8.5%, fueled by rapid expansion of digital connectivity and enterprise solutions.

Service Assurance: Service Assurance ensures network reliability, performance optimization, and quality of service for telecom operators. With over 46% of operators prioritizing predictive analytics and AI-based monitoring, this segment plays a pivotal role in enhancing customer experience and reducing downtime. Real-time fault management solutions have improved operational efficiency by 34%, and automated assurance tools are reshaping proactive network maintenance strategies.

From 2025 to 2034, the Service Assurance segment is expected to expand from USD 8.38 billion to USD 17.22 billion, accounting for roughly 17% of the market.

Major Dominant Countries in the Service Assurance Segment

• United States: Market size USD 4.13 billion, share 24%, CAGR 8.4%, driven by demand for predictive analytics and real-time network monitoring.
• China: Market size USD 3.27 billion, share 19%, CAGR 8.3%, supported by the expansion of smart networks and IoT ecosystems.
• United Kingdom: Market size USD 1.89 billion, share 11%, CAGR 8.2%, fueled by increased focus on service quality and customer retention.

Customer Management: Customer Management applications focus on improving customer engagement, personalization, and retention strategies. With over 49% of telecom companies integrating AI-driven CRM platforms, this segment plays a vital role in delivering tailored services and boosting user satisfaction. Real-time customer analytics adoption has surged by 37%, while omnichannel engagement solutions have enhanced loyalty by 32%.

From 2025 to 2034, the Customer Management segment is projected to grow from USD 7.39 billion to USD 15.19 billion, capturing about 15% of the market.

Major Dominant Countries in the Customer Management Segment

• United States: Market size USD 3.94 billion, share 26%, CAGR 8.4%, driven by high demand for AI-based CRM and customer experience platforms.
• China: Market size USD 2.81 billion, share 19%, CAGR 8.3%, supported by rapid digitalization and growing telecom subscriber base.
• Germany: Market size USD 1.36 billion, share 9%, CAGR 8.2%, fueled by rising investments in customer retention and analytics solutions.

Network Management System: Network Management Systems enable centralized monitoring, configuration, and optimization of telecom networks, essential for 5G, IoT, and edge computing environments. With around 44% of operators adopting cloud-native network management platforms, this segment enhances real-time visibility, accelerates fault resolution, and improves network agility. Advanced automation tools have reduced network downtime by 29% and improved service delivery performance by 36%.

From 2025 to 2034, the Network Management System segment is anticipated to grow from USD 5.91 billion to USD 12.83 billion, accounting for about 12% of the total market.

Major Dominant Countries in the Network Management System Segment

• China: Market size USD 3.20 billion, share 25%, CAGR 8.4%, driven by large-scale network modernization and cloud-native adoption.
• United States: Market size USD 2.84 billion, share 22%, CAGR 8.3%, supported by expanding 5G infrastructure and edge computing integration.
• South Korea: Market size USD 1.54 billion, share 12%, CAGR 8.2%, fueled by innovation in network virtualization and automation solutions.

Next-Generation OSS & BSS Market Regional Outlook

The Next-Generation OSS & BSS Market exhibits strong geographic diversity, driven by rapid telecom transformation, 5G deployments, cloud migration, and digital service expansion across key global regions. North America leads the market with a dominant share due to widespread adoption of automation, AI-driven network operations, and strong investment in 5G infrastructure. Europe follows closely, supported by advanced network modernization initiatives, regulatory digitalization programs, and a mature telecom ecosystem focused on convergence and customer experience. Asia-Pacific is witnessing the fastest growth, driven by large-scale 5G rollouts, rapid IoT adoption, and significant investments in smart city infrastructure and telecom innovation. Meanwhile, Latin America and the Middle East & Africa are showing steady momentum with increasing telecom penetration, rising enterprise digitization, and government-backed infrastructure development. Together, these regions are shaping the future of OSS/BSS platforms, emphasizing automation, intelligence, and service agility to support evolving digital ecosystems and next-generation network demands.

North America

North America dominates the Next-Generation OSS & BSS Market due to high adoption of cloud-native platforms, strong 5G infrastructure, and early integration of AI and automation in network operations. The region’s telecom operators are heavily investing in next-gen OSS/BSS solutions to enhance network visibility, reduce operational costs, and improve service monetization. Additionally, the rapid deployment of IoT and edge computing technologies is accelerating demand for advanced orchestration and real-time analytics platforms. With a mature telecom landscape and strong ecosystem of technology providers, North America remains a global innovation hub for next-generation OSS/BSS solutions.

From 2025 to 2034, the North America Next-Generation OSS & BSS Market is projected to grow from USD 18.74 billion to approximately USD 38.48 billion, capturing nearly 38% of the total global market share.

North America - Major Dominant Countries in the Next-Generation OSS & BSS Market

• United States: Market size USD 26.93 billion, share 70%, CAGR 8.4%, driven by 5G adoption, automation, and AI-powered network operations.
• Canada: Market size USD 6.16 billion, share 16%, CAGR 8.3%, supported by rapid telecom infrastructure expansion and digital transformation initiatives.
• Mexico: Market size USD 3.07 billion, share 8%, CAGR 8.2%, fueled by growing mobile penetration and cloud migration across telecom networks.

Europe

Europe remains a major market for Next-Generation OSS & BSS solutions, supported by advanced network modernization projects, 5G infrastructure expansion, and widespread adoption of digital transformation strategies. The region’s strong regulatory framework and emphasis on network convergence and interoperability are accelerating demand for next-gen OSS/BSS platforms. Telecom operators are increasingly leveraging automation and AI to enhance service delivery, improve customer experience, and support new revenue models in IoT and enterprise services. Europe’s focus on sustainability and energy-efficient network operations is also shaping innovation in OSS/BSS technologies.

Between 2025 and 2034, the Europe Next-Generation OSS & BSS Market is expected to grow from USD 13.30 billion to USD 27.34 billion, representing approximately 27% of the total global share.

Europe - Major Dominant Countries in the Next-Generation OSS & BSS Market

• Germany: Market size USD 8.20 billion, share 30%, CAGR 8.3%, driven by robust 5G infrastructure, network automation, and strong enterprise demand.
• United Kingdom: Market size USD 6.01 billion, share 22%, CAGR 8.2%, supported by growing investments in AI-powered OSS/BSS and smart city connectivity.
• France: Market size USD 4.10 billion, share 15%, CAGR 8.3%, fueled by network convergence, IoT deployments, and enhanced service orchestration platforms.

Asia-Pacific

Asia-Pacific is the fastest-growing region in the Next-Generation OSS & BSS Market, driven by large-scale 5G deployments, rapid IoT adoption, and increasing demand for digital transformation across telecom networks. The region benefits from substantial investments in smart city projects, government-backed connectivity initiatives, and the rapid growth of mobile and broadband subscribers. Telecom operators are increasingly adopting automation, AI-driven orchestration, and cloud-native OSS/BSS platforms to support expanding service portfolios and deliver enhanced customer experiences. Asia-Pacific’s focus on next-generation technologies and large-scale infrastructure development positions it as a critical growth engine in the global market landscape.

From 2025 to 2034, the Asia-Pacific Next-Generation OSS & BSS Market is projected to grow from USD 12.82 billion to approximately USD 26.33 billion, capturing about 26% of the total global share.

Asia-Pacific - Major Dominant Countries in the Next-Generation OSS & BSS Market

• China: Market size USD 12.09 billion, share 46%, CAGR 8.4%, driven by large-scale 5G expansion, IoT ecosystem growth, and AI integration.
• Japan: Market size USD 7.10 billion, share 27%, CAGR 8.3%, supported by advanced telecom innovation, smart city projects, and cloud-native OSS/BSS adoption.
• India: Market size USD 4.73 billion, share 18%, CAGR 8.5%, fueled by rapid mobile subscriber growth, expanding broadband networks, and digital initiatives.

Middle East & Africa

The Middle East & Africa region is witnessing steady growth in the Next-Generation OSS & BSS Market, supported by expanding telecom infrastructure, government-led digitization programs, and rising investments in 5G networks. The increasing need for advanced network management, automation, and service assurance is accelerating OSS/BSS adoption across operators. Additionally, growing enterprise demand for IoT connectivity and digital services is fostering innovation in orchestration, billing, and analytics platforms. As telecom operators modernize legacy systems and enhance network capabilities, the region is emerging as a key contributor to global OSS/BSS market expansion.

Between 2025 and 2034, the Middle East & Africa Next-Generation OSS & BSS Market is expected to grow from USD 4.42 billion to USD 9.12 billion, representing about 9% of the global market share.

Middle East & Africa - Major Dominant Countries in the Next-Generation OSS & BSS Market

• Saudi Arabia: Market size USD 3.01 billion, share 34%, CAGR 8.4%, driven by 5G infrastructure expansion, network automation, and smart city development.
• United Arab Emirates: Market size USD 2.39 billion, share 26%, CAGR 8.3%, supported by strong digital transformation initiatives and enterprise IoT demand.
• South Africa: Market size USD 1.73 billion, share 19%, CAGR 8.2%, fueled by growing telecom penetration, network modernization, and service innovation.

List of Key Next-Generation OSS & BSS Market Companies Profiled

Investment Analysis and Opportunities

The Next-Generation OSS & BSS Market presents substantial investment opportunities fueled by rapid telecom transformation, rising 5G adoption, IoT proliferation, and the transition to cloud-native architectures. Over 58% of telecom operators are increasing investments in OSS/BSS modernization to enhance network automation, real-time analytics, and orchestration capabilities. Nearly 46% of capital flows are directed toward AI-driven platforms that improve predictive maintenance and automate service delivery, reducing operational costs by over 33%. Edge computing and network slicing represent another major investment area, attracting around 39% of funding as operators seek to enable ultra-low latency services and industry-specific use cases. Additionally, 36% of enterprises are prioritizing investments in cloud-native OSS/BSS solutions to improve scalability and support rapid service innovation. Emerging markets in Asia-Pacific and Latin America account for approximately 28% of new funding initiatives, driven by large-scale 5G rollouts and expanding broadband infrastructure. Furthermore, more than 31% of investments are focusing on enhancing customer experience management platforms, enabling real-time billing, dynamic pricing, and personalized service delivery. Strategic partnerships between telecom operators and technology vendors have risen by 27%, accelerating innovation and deployment timelines. These investment trends highlight a robust growth environment, with significant opportunities for stakeholders to capitalize on evolving digital ecosystems, new revenue streams, and next-generation network capabilities.

New Products Development

Innovation in product development is reshaping the Next-Generation OSS & BSS Market, with companies focusing on automation, AI, and cloud-native technologies to meet evolving telecom demands. Around 47% of new products launched in the past two years feature integrated AI and machine learning capabilities, enhancing service orchestration, predictive analytics, and network optimization. Nearly 42% of innovations focus on cloud-native architectures, enabling operators to deploy scalable, flexible, and modular OSS/BSS solutions that reduce operational complexity by more than 35%. Automation-led platforms represent about 38% of new launches, significantly improving service provisioning speed and cutting downtime by 29%. Hybrid solutions combining OSS, BSS, and edge orchestration functions are gaining traction, accounting for 33% of new developments as telecom operators seek end-to-end network visibility. Furthermore, 31% of new product innovations prioritize open API frameworks, supporting seamless integration with third-party systems and accelerating digital service rollout. Next-gen revenue management platforms with real-time charging and policy control capabilities now make up nearly 28% of new offerings, enabling operators to create dynamic pricing models and improve monetization. Additionally, about 25% of product launches focus on AI-powered customer management solutions, driving enhanced personalization and loyalty. These advancements demonstrate the industry’s strategic shift toward intelligent, automated, and future-ready OSS/BSS platforms designed to support complex network environments and new digital business models.

Recent Developments

The Next-Generation OSS & BSS Market has seen major technological advancements and strategic initiatives in 2023 and 2024, reflecting a strong focus on automation, AI, and next-gen network management capabilities.

• Ericsson – AI-Powered Orchestration Suite: In 2023, Ericsson launched an AI-driven orchestration suite enhancing service provisioning efficiency by 41% and reducing operational costs by over 34%. The platform automates complex workflows, improves predictive network maintenance, and supports real-time analytics for 5G and IoT environments, enabling faster time-to-market for new digital services.

• Huawei – Cloud-Native OSS Transformation: Huawei introduced a cloud-native OSS platform in 2024, improving scalability by 39% and accelerating service deployment speed by 31%. The solution integrates AI and edge orchestration to optimize network performance and enhance real-time visibility, supporting operators in managing next-generation networks with greater flexibility and agility.

• Amdocs – Open API Monetization Platform: Amdocs launched a new open API-based monetization platform in 2023, enabling operators to improve revenue streams by 37% through dynamic pricing and real-time policy control. The platform’s modular design enhances interoperability and allows faster integration with third-party digital services, improving customer experience and operational efficiency.

• Tech Mahindra – Edge-Integrated OSS Solution: In 2024, Tech Mahindra unveiled an edge-integrated OSS solution, improving data processing speed by 36% and reducing latency by 29%. The solution enables telecom operators to deliver ultra-low-latency services and supports emerging 5G use cases, such as autonomous vehicles and industrial IoT, with improved orchestration and scalability.

• Oracle – AI-Enhanced BSS Platform: Oracle launched an AI-enhanced BSS platform in 2023, increasing billing accuracy by 43% and enhancing predictive analytics capabilities by 35%. This innovation enables telecom providers to deliver personalized service offerings, optimize pricing models, and strengthen customer engagement through real-time data insights and automated decision-making.

These advancements highlight a strong industry focus on intelligent automation, open integration, and edge capabilities, setting the stage for the next wave of OSS/BSS innovation.

Report Coverage

The Next-Generation OSS & BSS Market report provides a comprehensive analysis of the industry landscape, covering market segmentation, growth dynamics, regional performance, competitive landscape, and future opportunities. It highlights key market drivers such as 5G expansion, which influences over 58% of new OSS/BSS deployments, and automation adoption, which improves network efficiency by 46%. The report breaks down the market by type, showing mobile solutions dominating with around 61% share, followed by fixed & wireless systems at 20% and MVNO/MVNE platforms at 10%. In terms of application, revenue management leads with approximately 24% share, while service fulfilment and service assurance account for 19% and 17%, respectively. Regionally, North America commands 38% of the market, followed by Europe with 27% and Asia-Pacific with 26%, demonstrating strong global adoption. The report also provides detailed insights into emerging trends such as the integration of AI and ML (adopted by 47% of operators), edge computing (growing by 39%), and cloud-native platforms (embraced by 42%). Competitive profiling of leading companies, including Ericsson, Huawei, Oracle, and Amdocs, reveals strategic developments like AI-powered orchestration, open API solutions, and hybrid OSS/BSS platforms. This report equips stakeholders with actionable intelligence to identify key investment areas, assess competitive positioning, and capitalize on future growth opportunities within the rapidly evolving telecom ecosystem.