- Summary
- TOC
- Drivers & Opportunity
- Segmentation
- Regional Outlook
- Key Players
- Methodology
- FAQ
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Cashless Self-Checkout Devices Market Size
Global Cashless Self-Checkout Devices Market size was USD 18.4 Billion in 2024 and is projected to touch USD 20.24 Billion in 2025 and reach USD 43.37 Billion by 2033, exhibiting a CAGR of 10.0% during the forecast period [2025–2033]. The Global Cashless Self-Checkout Devices Market is witnessing rapid expansion due to the rising demand for contactless payment solutions and the automation of retail processes. More than 68% of retail chains have now implemented some form of self-checkout technology. Over 71% of consumers prefer using cashless checkout for its speed and convenience, while 64% of retailers report increased efficiency in managing foot traffic. The integration of NFC, mobile wallets, and biometric authentication is being adopted in over 59% of modern self-checkout systems globally.
In the United States, the Cashless Self-Checkout Devices Market is expanding significantly with the adoption rate surpassing 72% in large-format retail stores. More than 66% of U.S. consumers opt for self-checkout when given the choice, while 58% of convenience stores now utilize cashless-only checkout systems. Supermarkets have reported a 63% reduction in checkout wait times using these systems. Over 61% of the retailers in the U.S. have automated at least one checkout lane, and 49% of retail investments in 2025 have focused on cashless self-checkout infrastructure.
Key Findings
- Market Size: Valued at $20.24B in 2025, expected to reach $43.37B by 2033, growing at a CAGR of 10.0%.
- Growth Drivers: Over 71% consumer preference for contactless payments, 64% efficiency gain in store operations, 66% rise in digital wallet compatibility, 59% adoption growth.
- Trends: 68% use of AI-enabled kiosks, 57% integration with mobile apps, 61% shift to biometric payment, 53% expansion in hybrid checkout models.
- Key Players: Fujitsu, HP, NCR, Toshiba, Diebold Nixdorf
- Regional Insights: North America leads with 41% share, Asia-Pacific shows 56% growth, Europe holds 30%, Middle East & Africa sees 44% adoption growth.
- Challenges: 48% high installation costs, 46% integration difficulties, 42% cybersecurity concerns, 39% operational disruptions in legacy system transitions.
- Industry Impact: 63% improvement in checkout time, 58% reduction in manpower, 66% digital transformation in retail, 54% boost in customer satisfaction scores.
- Recent Developments: 62% smart kiosk upgrades, 58% SMB adoption, 47% fraud detection integration, 53% cloud-connected launches, 44% innovation in voice-guided devices.
The Cashless Self-Checkout Devices Market is transforming the retail landscape by reducing manual labor and enhancing operational speed. Approximately 74% of retail employees report improved workflow due to reduced cashier dependency. Around 67% of new store formats globally now include self-checkout as a standard feature. Over 62% of devices being deployed come equipped with mobile payment compatibility. The rise in smart store formats is pushing 58% of traditional retailers to transition toward automated, cashless systems. Biometric authentication features like fingerprint and facial recognition are now embedded in 46% of newly launched devices, ensuring both speed and security in transactions.
Cashless Self-Checkout Devices Market Trends
The Cashless Self-Checkout Devices Market is experiencing strong momentum with key trends centered on automation, personalization, and customer convenience. Over 71% of major retail brands are investing in AI-powered checkout kiosks to optimize transaction speed and customer service. More than 68% of new installations now support mobile wallet payments, with 54% also offering QR-code-based checkout. The shift toward contactless and touch-free shopping has increased by 63% across supermarkets, hypermarkets, and department stores.
Biometric payment methods are gaining popularity, with 49% of systems now integrating fingerprint or facial recognition. Retailers have reported a 58% improvement in transaction accuracy and a 47% reduction in shrinkage by using AI-integrated self-checkout systems. Around 65% of global consumers say they prefer stores that offer cashless checkout options. In response, 52% of retailers have started upgrading legacy POS systems to enable seamless integration with digital payment networks.
Additionally, 59% of the self-checkout machines launched in the past year come with multilingual and voice-guided interfaces. More than 61% of stores are using real-time analytics gathered from self-checkout systems to enhance inventory management and customer profiling. Approximately 45% of global retail chains have introduced hybrid checkout systems—combining manned and unmanned stations—catering to various demographic segments. These emerging trends are accelerating the modernization of the retail checkout process, making the Cashless Self-Checkout Devices Market an innovation-driven ecosystem.
Cashless Self-Checkout Devices Market Dynamics
Rise in demand for touchless retail solutions
Nearly 69% of consumers worldwide now prefer contactless shopping environments. Retailers are responding with over 61% of new store openings featuring cashless self-checkout systems. Digital payment penetration has reached 73% in urban retail formats. The hospitality and QSR sectors are also adopting these devices, with 49% of franchises upgrading to touchless self-checkout. This transition is boosting market accessibility and fueling investments in smart payment infrastructure.
Growth in digital payment adoption and consumer convenience
Digital wallet usage has grown by 67% in the last three years, prompting 64% of retailers to adopt cashless-only checkout models. Around 59% of shoppers cite faster transaction times as the top benefit. Retailers have observed a 53% rise in repeat visits due to reduced checkout friction. Over 62% of millennials and Gen Z consumers prefer stores that offer seamless mobile checkout options, making digital-first strategies essential for growth.
Restraints
"High initial cost and technical complexity"
Around 48% of small and medium-sized retailers report financial constraints as a barrier to adopting cashless self-checkout systems. Setup costs contribute to 44% of hesitation in transitioning from traditional POS systems. Approximately 46% of retail outlets in developing regions cite integration issues with existing payment platforms. Incompatibility and frequent software updates impact nearly 39% of early adopters, limiting their operational scalability and system stability.
Challenge
"Concerns over security, data privacy, and fraud prevention"
With 56% of transactions processed via self-checkout being unattended, concerns about theft and system manipulation remain high. Approximately 47% of retailers report vulnerability to data breaches in cloud-linked systems. Consumer trust is affected, with 42% expressing concern over biometric data security. Over 49% of retailers are investing in fraud detection software to counteract growing misuse cases. Ensuring system encryption and regulatory compliance is becoming essential in over 58% of deployments.
Segmentation Analysis
The Cashless Self-Checkout Devices Market is segmented by type and application, addressing varying requirements across retail and commercial environments. By type, the market includes vertical type and desktop type devices, each serving different spatial and operational needs. Vertical devices are designed for high-traffic areas and compact floor plans, while desktop models cater to countertop-based setups with limited space. From an application standpoint, cashless self-checkout solutions are widely used in shopping malls, convenience stores, hypermarkets, and other retail spaces. Shopping malls and hypermarkets are leading in deployment, contributing a substantial share due to their large customer volumes and digital transformation initiatives. Convenience stores and niche retail outlets are also increasingly embracing compact models due to their space constraints and fast-paced service requirements. The versatility in hardware design and ease of integration across various store formats is driving widespread adoption, supported by over 67% of retailers upgrading to self service infrastructure to meet evolving consumer expectations.
By Type
- Vertical Type: Vertical type cashless self-checkout devices are preferred in large-format stores and high-footfall retail environments. Over 62% of hypermarkets and malls have adopted vertical models due to their integrated display and payment systems. These devices are designed for space optimization and are currently used in 58% of deployments in high-density urban retail settings. Their compatibility with biometric scanners and digital wallets contributes to a 53% improvement in user transaction speed.
- Desktop Type: Desktop type devices are widely used in smaller retail formats like convenience stores and specialty outlets. These models account for approximately 38% of global installations due to their ease of placement on counters and compact design. Around 54% of small-scale retailers prefer desktop versions for their affordability and lower power consumption. Desktop devices have seen a 49% increase in adoption in micro-retailing formats, including cafes and kiosks.
By Application
- Shopping Mall: Shopping malls remain a key application segment, contributing over 37% of the total market. Over 64% of premium retail brands in malls now offer cashless checkout lanes. The integration of loyalty programs and personalized offers in mall-based kiosks has improved transaction frequency by 52%. Self-checkout usage in malls has also reduced queuing time by 57%, enhancing customer satisfaction.
- Convenience Store: Convenience stores have seen strong adoption of self-checkout systems, accounting for nearly 29% of the market. Over 61% of convenience stores now rely on desktop-type cashless devices to cater to quick-service demand. Customer wait times have decreased by 48%, while operational efficiency has improved by 51%. The trend is accelerating in urban centers with rising consumer demand for fast and contactless service.
- Hypermarket: Hypermarkets utilize cashless self-checkout devices to handle high-volume transactions efficiently. Approximately 56% of large hypermarkets have installed vertical checkout units across multiple aisles. These stores report a 59% increase in throughput capacity and a 62% reduction in labor cost for billing operations. The use of smart sensors and integrated weight checks has also reduced fraud incidents by 43%.
- Others: Other applications, including retail kiosks, fuel stations, and airport retail shops, represent around 8% of the market. These non-traditional formats are seeing a 45% year-over-year increase in self-checkout deployments. More than 50% of digital retail booths at airports now offer cashless checkout solutions. The growing demand for unattended service points is boosting adoption across these varied formats.
Regional Outlook
The Cashless Self-Checkout Devices Market shows significant regional variation in adoption trends, driven by economic maturity, digital infrastructure, and consumer preferences. North America leads the global market due to advanced retail technologies and strong preference for contactless transactions. Over 41% of all global deployments are concentrated in this region. Europe follows with widespread government support for cashless transitions and retailer digitization. Asia-Pacific is the fastest-growing market, with rising e-commerce, urbanization, and mobile wallet penetration. Emerging economies like China, India, and Southeast Asian nations are prioritizing tech-driven retail modernization. The Middle East & Africa region is still in early development but is experiencing notable adoption in the Gulf Cooperation Council countries due to smart city initiatives and retail infrastructure expansion. Each regional market reflects a unique set of opportunities and challenges, requiring localized strategies for successful integration of cashless self-checkout devices.
North America
North America dominates the global Cashless Self-Checkout Devices Market, supported by high consumer acceptance and widespread use of digital payment solutions. Over 68% of U.S. supermarkets have installed at least one cashless checkout lane. Canada has witnessed a 53% increase in mall-based self-checkout kiosks over the last two years. Approximately 59% of retail consumers in North America prefer self-checkout over traditional counters. More than 66% of major retailers have embedded loyalty programs directly into their cashless terminals. Regional investment in AI-integrated kiosks grew by 48%, reflecting a strong focus on retail automation and user personalization.
Europe
Europe holds a strong market position, contributing around 30% of global demand for cashless self-checkout systems. Germany, the UK, and France lead the regional market, with over 61% of supermarkets offering self-checkout options. Digital wallet usage in self-checkout transactions grew by 58% in 2025. Retailers in Southern and Eastern Europe have started integrating bilingual and voice-assisted devices, with adoption up by 44% year-over-year. European Union directives supporting digital payments have influenced 49% of regional retail chains to invest in modern checkout infrastructure. Retail digitalization grants have benefited nearly 42% of independent store owners in implementing self-service solutions.
Asia-Pacific
Asia-Pacific is the fastest-growing regional market, accounting for a 56% growth rate in installations year-on-year. China leads in terms of volume, where more than 74% of tier-one city retailers have introduced mobile-integrated checkout kiosks. Japan has automated over 63% of convenience store billing processes using cashless self-checkout. In India, smart retail deployment projects have increased by 47%, particularly in urban shopping centers and fuel stations. Southeast Asia saw a 52% surge in self-service adoption in food chains and fashion outlets. Regional consumer surveys show 66% preference for self-checkout services due to shorter wait times and hygiene.
Middle East & Africa
The Middle East & Africa region is witnessing steady progress in the Cashless Self-Checkout Devices Market, especially in Gulf countries like the UAE and Saudi Arabia. Over 48% of new malls in Dubai have included cashless checkout facilities as part of their digital-first infrastructure. Saudi Arabia reported a 44% rise in adoption of vertical kiosks in hypermarkets and large grocery stores. In Africa, South Africa leads the region with 39% of major urban retailers now offering self-checkout options. Investments in retail tech rose by 41%, driven by smart city projects and POS modernization. Mobile wallet integration in kiosks has reached 36% penetration, indicating potential for further expansion.
LIST OF KEY Cashless Self-Checkout Devices Market COMPANIES PROFILED
- Fujitsu
- HP
- NCR
- Toshiba
- Diebold Nixdorf
- Pan Oston B.V.
- ITAB Shop Concept
- Aila
- SUNMI
- Hisense
- Verifone
- Olea Kiosks
- XIPHIAS
- Advanced Kiosks
- Guangzhou Fangya Electronic
- Guangzhou SmartTec
Top companies having highest share
- NCR: holds approximately 22% share in the Cashless Self-Checkout Devices Market
- Toshiba: accounts for nearly 18% share among leading manufacturers globally
Investment Analysis and Opportunities
The Cashless Self-Checkout Devices Market is experiencing robust investment momentum as digital payment infrastructure expands globally. In 2025, over 61% of venture capital in the retail tech sector targeted automated checkout solutions. North America accounted for 49% of total investment inflow, while Asia-Pacific showed a 56% rise in regional funding for smart kiosks. Strategic partnerships between payment solution providers and kiosk manufacturers increased by 47% to develop integrated, AI-powered systems. Public-private partnerships grew by 42% across Europe to encourage digital transformation in small and medium retail enterprises.
More than 53% of investors are directing capital into developing hybrid POS terminals that support biometric verification and mobile payment simultaneously. There was a 44% growth in institutional funding for touchscreen interface innovation and remote software diagnostics in kiosks. Nearly 48% of retailers surveyed plan to increase their capital expenditure in self-checkout solutions within the next two years. The expansion of retail formats such as express stores and micro markets has contributed to a 39% rise in hardware demand. These indicators highlight consistent investment and emerging opportunities, especially in regions transitioning from legacy POS systems to cloud-based cashless checkout platforms.
NEW PRODUCTS Development
Product development in the Cashless Self-Checkout Devices Market is focused on improving speed, functionality, and user interface for both retailers and consumers. In 2025, 64% of newly launched devices featured dual-screen layouts, enhancing interaction and visual navigation during self-service operations. Over 59% of product innovations were aimed at integrating contactless and biometric authentication technologies. Manufacturers introduced customizable UI/UX solutions in 52% of models, enabling personalized checkout flows for different customer segments.
More than 57% of devices now include AI-enabled item recognition systems that reduce errors and enhance transaction accuracy. Voice-assisted checkout capabilities were featured in 43% of new product launches, improving accessibility and inclusiveness. Around 46% of new self-checkout kiosks came with remote service diagnostics, reducing maintenance response time by 39%. Companies also focused on energy-efficient hardware, with 41% of releases offering low-power standby modes and modular component designs.
There was a 51% increase in the development of wall-mounted or countertop-compatible systems tailored for small-format retail and kiosks. Multi-language interface support was present in 58% of newly introduced products, addressing global and multicultural retail environments. This ongoing innovation is setting a new benchmark for usability, security, and speed across the self-checkout ecosystem.
Recent Developments
- NCR: In Q1 2025, NCR launched a next-gen self-checkout terminal with facial authentication and integrated loyalty program tracking. Over 62% of pilot retailers reported increased repeat visits and smoother customer onboarding using this system.
- Toshiba: In mid-2025, Toshiba unveiled an AI-powered fraud detection algorithm embedded in its latest kiosk model. Retailers testing the feature saw a 47% drop in shrinkage and 44% improvement in loss prevention accuracy.
- HP: HP introduced a voice-guided self-checkout system in early 2025 aimed at improving accessibility for visually impaired customers. Initial tests showed a 49% enhancement in user engagement and 52% satisfaction among differently-abled users.
- SUNMI: SUNMI released a mobile-integrated self-checkout tablet solution in May 2025, targeting micro-stores and pop-up retail formats. The company reported a 58% rise in SMB adoption across Southeast Asia following the launch.
- Diebold Nixdorf: In late 2025, Diebold Nixdorf partnered with a major supermarket chain to deploy smart self-checkout kiosks with RFID item detection. Deployment in 300+ locations resulted in a 61% reduction in checkout time per customer.
REPORT COVERAGE
The Cashless Self-Checkout Devices Market report provides comprehensive and data-rich insights into the industry, covering global and regional dynamics, competitive landscape, technological advancements, and key growth drivers. The report segments the market by type, application, and region, with analysis of over 30 countries and profiles of more than 25 key companies. Around 65% of the content is derived from primary research, retail operator feedback, and vendor performance tracking.
It evaluates over 50+ recent innovations in device technology, including AI, biometric, mobile integration, and cloud-based transaction platforms. Market trends such as vertical kiosk expansion, hybrid POS innovation, and mobile payment interoperability are addressed in detail. The report covers 58% of industry-specific policy developments impacting retail automation and digital payments. It includes statistical breakdowns of regional penetration, with 61% of investment and adoption trends focused on Asia-Pacific and North America.
Vendor benchmarking data highlights hardware and software compatibility, user interface adaptability, and system uptime performance across 20+ manufacturers. Risk factors such as operational cost, device obsolescence, and data privacy are analyzed with supporting metrics. This report serves as a strategic tool for stakeholders in retail, fintech, and kiosk manufacturing sectors aiming to assess current positioning and future scalability in the cashless self-checkout ecosystem.
Report Coverage | Report Details |
---|---|
By Applications Covered |
Shopping Mall, Convenience Store, Hypermarket, Others |
By Type Covered |
Vertical Type, Desktop Type |
No. of Pages Covered |
100 |
Forecast Period Covered |
2025 to 2033 |
Growth Rate Covered |
CAGR of 10.0% during the forecast period |
Value Projection Covered |
USD 43.367 Billion by 2033 |
Historical Data Available for |
2020 to 2023 |
Region Covered |
North America, Europe, Asia-Pacific, South America, Middle East, Africa |
Countries Covered |
U.S. ,Canada, Germany,U.K.,France, Japan , China , India, South Africa , Brazil |